Job Description:

• Conducts classroom instruction, on-the-job training, and orientation sessions for new and experienced ground personnel on various subjects, such as aircraft and station familiarization, company policies and procedures, and specific job duties.
• Develop and prepare course outlines, instructional procedures, and study materials for nontechnical occupations in such areas as airfreight, customer services, load planning, ramp services, reservations, and ticketing.
• Present course material through the use of audiovisual aids, classroom lectures, on-the-job training, and printed handouts.
• Test student's progress using oral interviews, written examinations, and performance tests to ascertain comprehension of subject matter.
• Prepare reports of training activities.
• Keep records of training accomplishments and confer with supervisory personnel regarding training needs.
• Conduct recurrent on-the-job training or classroom instruction to acquaint experienced workers with changing procedures or with the use of new equipment.
• Coordinate training activities with concerned departments.
• Conduct special training programs in company and industry procedures, regulations, rules, and techniques relating to passenger travel for workers employed by travel agencies.

• Person to contact: Jason Ong at jo@sheffieldoffice.com